Your trust matters. This policy explains what information we collect, why we collect it, and the choices you have. We keep it in plain language wherever we can.
01
Overview
This Privacy Policy explains how Clients Authority, Clients Authority (“we,” “us,” or “our”) collects, uses, and shares information when you visit go.clientsauthority.com, submit our Conversion Diagnostic, or use our Services.
By using the site, you agree to the practices described here.
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Information We Collect
We collect information you provide directly and information collected automatically as you use the site.
- Information you give us: your name, business name, phone number, email, website, and the answers you submit in the diagnostic or any form.
- Automatically collected: device and browser type, pages viewed, referring source, and general location, gathered through cookies and similar technologies.
- From our Services: when we operate infrastructure for your business, we may process data about your customers on your behalf, as described in Section 7.
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How We Use Information
We use the information we collect to:
- Respond to your diagnostic and contact you about our Services;
- Provide, operate, maintain, and improve the Services;
- Send administrative messages, and, where permitted, relevant follow-up about our Services;
- Protect the security and integrity of the site; and
- Comply with legal obligations.
We contact you by phone, text, and email only about the diagnostic and Services you requested. We do not sell your personal information.
04
Cookies And Analytics
We use cookies and similar technologies to keep the site working, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features. Where analytics tools are used, they help us measure traffic and improve the experience.
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How We Share Information
We share information only as needed to run the Services and as described below. We do not sell your personal information.
- Service providers: technology, hosting, communication, and analytics partners who process data on our behalf under confidentiality obligations;
- Legal reasons: when required by law, or to protect rights, safety, and the integrity of the Services; and
- Business transfers: in connection with a merger, acquisition, or sale of assets, with notice where required.
06
Text Messaging And Consent
When you provide your phone number and opt in, you consent to receive calls and text messages about your diagnostic and the Services. Message and data rates may apply. You can opt out of texts at any time by replying STOP, and of emails by using the unsubscribe link. Opting out of marketing does not stop essential service messages.
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Data We Process For Clients
When we build and operate conversion infrastructure for a business, we process that business’s customer data as a processor on the business’s behalf and under its instructions. The business is responsible for its own privacy notices and for obtaining any required consent to contact its customers. If you are an end customer of one of our clients and have a request, please contact that business directly.
08
Data Retention
We keep personal information for as long as needed to provide the Services, respond to your inquiry, and meet legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
09
Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10
Your Rights And Choices
Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information, and to opt out of certain processing.
To exercise these rights, contact us at [email protected]. We will respond as required by applicable law. You may also have the right to lodge a complaint with your local data-protection authority.
11
Children’s Privacy
The Services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
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Third-Party Links
The site may link to third-party websites and platforms. We are not responsible for their privacy practices, and we encourage you to review their policies.
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Changes To This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes take effect when posted.
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Contact
For questions about this Privacy Policy or your information, contact [email protected], Clients Authority, 7901 4th st N, St. Petersburg, FL 33702.